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Interim Satellite Service (ISS) To Be Switched Off 28th February 2017

Activ8me iss satellite

The National Broadband Network (nbn™) has announced that the Interim Satellite Service (ISS) will be switched off by the end of the month, 28th of February 2017.

The discontinuation of the ISS will affect all subscribers of the service. This includes residential, small business, indigenous community organisations, non-profit organisations, educational buildings, health facilities and local government organisations.

Am I on the Interim Satellite Service?

To avoid being cut off , the nbn™ urges customers to determine if they’re subscribed to the ISS.

This can be done with the following ways:

  • If you were connected to a nbnTM satellite service between July 2011 and December 2013 (when nbnTM ISS services were installed).
  • Call your satellite service provider and ask if you are on the ISS.
  • Contact the nbn™ directly by calling 1800 687 626.

Transitioning out of the Interim Satellite Service

Affected subscribers are eligible for either the nbn™ Fixed Wireless or Sky Muster™ Satellite Service depending on the premises’ footprint. Both fixed wireless and Sky Muster™ are available through official nbn™ Retail Service Providers (RSP) such as Activ8me.

The nbn™’s Fixed Wireless and Sky Muster™ internet services bring better, faster and more reliable  connectivity to regional Australia. If you are still subscribed to the ISS and want to transition now, call Activ8me today to move before your service is discontinued.

About Activ8me

Activ8me are Australia’s largest nbn™ Satellite Internet service provider with over 25,000 customers connected to our Sky Muster™ satellite internet service. We are also one of the most recognised nbn™ Fixed Wireless provider for rural and regional Australia.

Call us today on 13 22 88 to get connected before the ISS is turned off.


About Alex Martin

Alex Martin is a senior writer and editor who specialises in consumer electronics and broadband service. Backed by more than 8 years experience in the Telco industry, he is up to speed with the latest innovations in digital & consumer technology. He endeavours to share his insights in ways ordinary consumers can understand.

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